Shipping policy
Shipping Policy
1. Processing Time a. All orders are processed within [number] business days (excluding weekends and holidays) after receiving full payment. Orders placed on Fridays, weekends, or holidays will be processed the following business day.
2. Shipping Methods a. We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 7 business days.
- Express Shipping: Estimated delivery within 3 business days.
b. The shipping method you select during checkout will determine the delivery time.
3. Shipping Rates a. Shipping charges are calculated based on the weight of your order and the shipping method selected. The exact shipping cost will be calculated and displayed at checkout.
4. Delivery Estimates a. Delivery dates are estimates and not guaranteed. Weather delays, carrier issues, and other unforeseen circumstances may impact delivery times. We are not responsible for delays caused by the shipping carrier.
5. International Shipping a. We currently do offer international shipping. For international orders, additional fees such as customs duties, taxes, and import fees may apply. The customer is responsible for paying these fees.
6. Order Tracking a. Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number on our website or the carrier's website.
7. Address Accuracy a. It is the customer's responsibility to provide an accurate and complete shipping address. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Lost or Stolen Packages a. We are not responsible for lost or stolen packages. Once the carrier has confirmed delivery, the responsibility of the package transfers to the customer. If you believe your package was lost or stolen, please contact the carrier directly to file a claim.
9. Shipping Restrictions a. Some products may have shipping restrictions due to their size, weight, or contents. Please review product details for any specific shipping restrictions before placing your order.
10. Returns Due to Shipping Issues a. If your order is returned to us due to an incorrect address provided by the customer, refusal of delivery, or failure to pick up the package from the carrier, additional shipping charges may apply to reship the order.
11. Contact Us If you have any questions about our Shipping Policy, please contact us at mwickerville@gmail.com
